Exp Hiring For Client
Tech Supt Associate @ �DELL� in Bangalore
About Company
Name: DELL
Website: www.dell.com
Job Details
Education: Any Graduate/PG
Experience: 0.6-1 Year
Location: Bangalore
Job Description
Client Tech Supt Associate
Responsible
for providing phone and electronic based
support.
Assists
customers in determining problems, and provides resolutions.
Responsible
for customer satisfaction through effective handling of customer problems and
queries.
Ensures
proper escalation procedures are followed.
Performs
role according to standardized policies and procedures.
Analytical
ability is required in order to resolve technical issues.
Works on
routine to semi-routine assignments requiring basic analytical ability to
resolve routine to moderately complex issues.
Normally
receives little instruction on routine work and general instruction on new
assignments.
Gains
assistance from higher-level employees.
Education/Certification:
Graduate
PC
Maintenance Certification (A+)
MCP
Certification
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