Your Name: Your Mobile No: Your Friend Mobile No: Close Freshers Walk-in For Executive @ �Convergys" in Bangalore About Company Name: Convergys India Services Pvt Ltd Website: www.convergys.com Job Details Education: Any Graduate Experience: Freshers/Exp Job Location: Bangalore Walk-in On 10th to 28th Feb 2014 Between 12:00 AM To 4:00 PM @ Bangalore Job Description Executive - Voice Process Its an Inbound Phone Inquiries process. Responsible for assisting Customers to activate their products. Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns; demonstrate empathy. Clarify customer requirements; probe for and confirm understanding of requirements or problem. Confirm customer understanding of the solution and provide additional customer education as needed. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. Candidate Profile Preferred candidates with non-technical background. UG with minimum 6 months experience in International BPO only. Graduates fresher or experienced can apply. Walk-in Address Convergys India Services Pvt Ltd, #55 Divya shree Tower, Bannerghatta Road, L M - Opp Jayadeva Hospital / Near Airtel Office. Bangalore - 560029  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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