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Freshers Hiring For Tech Support Analyst @ "Capgemini" in Bangalore
About Company
Name: Capgemini
Website: www.capgemini.com
Job Details:
Education: Any Graduate
Experience: 1+ Year
Job Location: Bangalore
Job Description:
Tech Support Analyst
Any Graduate with IT Background and at least a year of relevant experience.
Roles & Responsibilities:
Responsible for handling users mails and calls.
Responsible for handling Infra command center alerts 1st level activity.
Responsible for troubleshooting potential technical issues with the users.
Responsible to manage the Open Ticket in queue and closure follow-up in the CRM.
Need to ensure adherence to Process and deliver Operational requirement.
Good Communication, Flexible with Shift timings for 24/7 process.
Experience and Knowledge in Active Directory, ITIL certified preferred as additional.
Click Here To Apply
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