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Fresher Hiring For Support Analyst @ "Capgemini" in Bangalore

About Company

Name: Capgemini


Job Details:

Education: B.E/B.Tech/Any degree

Experience: 0-3 Years

Job Location: Bangalore

Job Description:

Support Analyst

Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution and

reporting of help desk incidents and service requests

The activities associated with restoring normal service operation as quickly as possible and to

minimize the adverse impact on business operations, thus ensuring that the best possible levels of

service quality and availability are maintained

Should also provide accelerated response to the executive users within the customer organization

Candidate Profile

0-3 years of experience

Must have updated back-end of knowledge base of most common desktop level issues faced by

users that enables users to resolve an incident, create a request, report an incident and review

the status of submitted requests etc.

Click Here To Apply

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