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Fresher Hiring For Support Analyst @ "Capgemini" in Bangalore
About Company
Name: Capgemini
Website: www.capgemini.com
Job Details:
Education: B.E/B.Tech/Any degree
Experience: 0-3 Years
Job Location: Bangalore
Job Description:
Support Analyst
Provide level 1 support by picking the phone calls & support for logging, tracking, Resolution and
reporting of help desk incidents and service requests
The activities associated with restoring normal service operation as quickly as possible and to
minimize the adverse impact on business operations, thus ensuring that the best possible levels of
service quality and availability are maintained
Should also provide accelerated response to the executive users within the customer organization
Candidate Profile
0-3 years of experience
Must have updated back-end of knowledge base of most common desktop level issues faced by
users that enables users to resolve an incident, create a request, report an incident and review
the status of submitted requests etc.
Click Here To Apply
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