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Freshers/Exp hiring For Service Desk @ �Capgemini" in Mumbai
About Company
Name: Capgemini
Website: www.Capgemini.com
Job Details:
Education: Any Graduate/Diploma Experience: 0 - 2 years
Job Location: Mumbai
Job Description:
Service Desk
Candidates should possess Any graduate, diploma holder(No undergraduates)
Must have updated back-end of knowledge base of most common desktop level issues faced by
users that enables users to resolve an incident, create a request, report an incident and review the
status of submitted requests etc.
Provide level 1 support by picking the phone calls& support for logging, tracking, Resolution and
reporting of help desk incidents and service requests.
The activities associated with restoring normal service operation as quickly as possible and to
minimize the adverse impact on business operations, thus ensuring that the best possible levels of
service quality and availability are maintained
Should also provide accelerated response to the executive users within the customer organization..
Click Here To Apply
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