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Ex[ Hiring For Desktop Support Engineer @ "Capgemini" in Hyderabad
About Company
Name: Capgemini
Website: www.capgemini.com
Job Details:
Education: Any Degree
Experience: 0.2 - 2 Years
Job Location: Hyderabad
Job Description:
Desktop Support Engineer
Remotely resolve issues faced by users related to their desktop/laptop. Create ticket and
troubleshoot and/or assign it to the relevant resolver group.
Basic IT and technical knowledge. (Desktop troubleshooting skills)
Basic network knowledge and troubleshooting skills.
Ability to interpret technical information and present it in simple terms for a less technically aware
audience
Contextual ticket prioritization understanding.
Understanding of the client benefit and loss matrix.
Candidate Profile
Candidates should possess any degree from a recognized university
Good communication skill
Willing to work in 24*7 shift.
Should be able to lead a conversation and take control of conversation.
Click Here To Apply
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