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Freshers Hiring For Network Engineer @ "CSS Corp" in Chennai
About Company
Name: CSS Corp
Website: www.csscorp.com
Job Details:
Education: Any Graduate
Experience: Freshers
Job Location: Chennai
Job Description:
Network Engineer
Troubleshoot all Level 1 calls from the customers.
Ensure consistent customer satisfaction.
Timely escalation and handoff of Critical/Irate customer to L2.
Document all communication with customers in the CRM.
Notify/Discuss with TL/Manager on Tickets that require assistance.
Contribute to the knowledge base/ Tech Forum.
Knowladge of Basic Networking concepts such as OSI Layers/ TCP/IP protocall Suite, UNderstanding of
IP addressing and sub netting.
Understanding of DNS, DHCP.
Click Here To Apply
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