Freshers Hiring For Associate
Engineer - Technical Support @ �CSC� in Hyderabad
About Company
Name: CSC
Website: www.csc.com
Job Details
Education: B.E/B.Tech
Experience: Freshers
Location: Hyderabad
Job Description
Associate Engineer - Technical
Support
Ensures
delivery and management of the end-to-end technical support service.
Performs
operational support for server hardware and platform software.
Acts as
liaison between project team members, customers, and installation team to
ensure projects are implemented seamlessly.
Investigates
and resolves hardware and software incidents, performs root cause analysis to
identify underlying problems, monitors and optimizes infrastructure
performance, and manages backups.
Communicates
effectively with customers to ensure problems are understood and resolved.
Maintains
support documentation and asset and configuration data repositories.
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