Fresher Hiring For System Technician @ �CSC� in Chennai

About Company

Name: CSC

Website: www.csc.com

Job Details

Education: Any Graduate

Experience: Fresher

Location: Chennai

Job Description

System Technician

Candidate will be responsible for assigning and redirecting tickets     

Involved in Workflow /queue co-ordination 

Follow up on tickets for closure

Validating the closure    

Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SL

Qualifications :

High school diploma or G.E.D.

Zero or more years of experience with computer systems or networking

Experience working with computer hardware for installation and upgrades

Experience working with software installation/upgrading procedures

Experience working with file and system maintenance procedures

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