Fresher Off-Campus Drive For Technical
Support @ �CGI� in Bangalore, Chennai
About Company
Name: CGI
Website: www.cgi.com
Job Details
Education: BSc/BE/BTech/ME/MTech/BCA/MCA
Experience: Fresher-2012/13
Location: Bangalore, Chennai
Job Description
Technical Support
Providing a
positive image of the company through your role as the first point of contact
with customers.
To ensure
that all is work carried out in accordance with ITlL Incident Management
guidelines.
Add value
to your team environment by being enthusiastic and maintaining a positive
attitude.
Log calls
via the appropriate call logging system and provide appropriate level of
technical fix.
Set the
right expectations to customers in line with the client SLA.
To achieve
all team and personal performance goals as defined by the company.
Skills:
Good
communication skills (English)
Basic
knowledge on Microsoft Windows Operating System, MS Office
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