Exp Hiring For Service Operation Representative @ �CATERPILLAR� in Bangalore

About Company

Name: Caterpillar

Website: www.caterpillar.com

Job Details

Education: Any Graduate

Experience: 1-2 Years

Location: Bangalore

Job Description

Service Operation Representative

To contribute to the Caterpillar and dealer business plan by increasing service profitability, effective service capability and efficiency; contributing to dealer service product growth and enhancing customer satisfaction.

This is the second level field assignment in NACD to assist dealers in achieving service support and distribution capabilities that positively contributes to the sale of new and used Caterpillar products.

The key role of this assignment is to move from learning and assisting others to fully contributing process improvement methodologies to improve dealer profitability. 

The incumbent is a liaison among dealers, customers and other Caterpillar personnel. 

Qualifications:

This position requires a college or university degree or equivalent experience. 

Incumbents usually have had 1 to 2 years prior experience in field assignments and show the ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers. 

Incumbents will have demonstrated the ability to work on increasingly more complex assignments.

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