Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Service Desk Analyst @ "Bentley" in Pune About Company Name: Bentley Website: www.bentley.com Job Details: Education: B.E/B.Tech/Any degree Experience: 1-4 Years Job Location: Pune Job Description: Service Desk Analyst The role requires working knowledge of the Bentley Systems MANGED Services offerings, expertise as a customer support analyst as well as a practical understanding of ITIL framework. The role requires excellent customer service skills and the ability to properly triage and resolve and/or escalate customer incidents, requests and problems. Reporting directly to the Global Manager Service Delivery. Candidate Profile Bachelor�s Degree or equivalent work experience 1 to 4 years� experience as a Support Analyst; Fluency in English both verbal and written is a must, skills in other languages are a plus; Excellent telephone and written communications; Strong customer service focus Excellent follow up and time management skills Ability to document and troubleshoot is a must. Expertise in Microsoft Office suite and other operating platforms. Expertise in remote Desktop support tools Click Here To Apply  For Future Reference. Click Here to Upload Your Resume on Times Click Here to Upload Your Resume To Get More Related Jobs

Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.