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Fresher Hiring For Desktop Support Engineer @ "Artech" in Bangalore

About Company

Name: Artech Infossystems

Website: www.artechinfo.com

Job Details:


Education: Any Graduate

Experience: 0 - 2 Years

Job Location: Bangalore

Walk-in On 13th Oct 2017 Between 10:00 AM to 03:00 PM @ Bangalore

Job Description:

Desktop Support Engineer


Resolving technical issues (hardware and software) from incoming internal or external businesses

and end user's contacts and proactive notification system.

Providing excellent customer service support to customers during every single interaction.

Assisting end users to avoid or reduce problem occurrences.

Adding case resolution to Knowledge Management System.

Engaging support as needed to ensure SLA demands are met.

Responding to service, product, technical, and customer relations questions on subjects such as

features, specifications, and repairs on current and discontinued products, parts, and options,

based on customer entitlement (warranty through mission critical).

Skills


Bachelor's Degree in any stream.

Good Communication skills: The role requires daily coordination with Team leads, Sales, Account

managers and candidates sitting on site in US hence a strong hold on English is mandate.

Requires engineers to work in any shift based on their alignment towards the specific region.

Functional / Behavioural skill set: Positive attitude, flexible, aggressive, good communication skills,

extrovert, inquisitive, team player, enthusiastic, active listener, learning attitude.

Contact Details

Contact Name: Bhawna Vadhera/ Lakshay Sabharwal

Contact Number: +91-8800502777

Venue Address

Artech infosystems,

Cyber park, Electronic city, Phase-1,

Plot no 76-77, Doddathogur Village, Bangalore.

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