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Fresher Hiring For Desktop Support Engineer @ "Artech" in Bangalore
About Company
Name: Artech Infossystems Website: www.artechinfo.com
Job Details:
Education: Any Graduate
Experience: 0 - 2 Years
Job Location: Bangalore
Walk-in On 13th Oct 2017 Between 10:00 AM to 03:00 PM @ Bangalore
Job Description:
Desktop Support Engineer
Resolving technical issues (hardware and software) from incoming internal or external businesses
and end user's contacts and proactive notification system.
Providing excellent customer service support to customers during every single interaction.
Assisting end users to avoid or reduce problem occurrences.
Adding case resolution to Knowledge Management System.
Engaging support as needed to ensure SLA demands are met.
Responding to service, product, technical, and customer relations questions on subjects such as
features, specifications, and repairs on current and discontinued products, parts, and options,
based on customer entitlement (warranty through mission critical).
Skills
Bachelor's Degree in any stream.
Good Communication skills: The role requires daily coordination with Team leads, Sales, Account
managers and candidates sitting on site in US hence a strong hold on English is mandate.
Requires engineers to work in any shift based on their alignment towards the specific region.
Functional / Behavioural skill set: Positive attitude, flexible, aggressive, good communication skills,
extrovert, inquisitive, team player, enthusiastic, active listener, learning attitude.
Contact Details
Contact Name: Bhawna Vadhera/ Lakshay Sabharwal
Contact Number: +91-8800502777
Venue Address
Artech infosystems,
Cyber park, Electronic city, Phase-1,
Plot no 76-77, Doddathogur Village, Bangalore.
For Future Reference.
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