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Fresher Hiring For Multiple Networking Positions @ "Aricent" in Chennai

About Company

Name: Aricent

Website: www.aricent.com

Job Details:


Education: BE/BTech/ME/M.Tech/MCA

Experience: 1 - 5 Years

Job Location: Gurgaon

Off-campus On 7th Oct 2017 Between 10:00 AM to 03:00 PM @ Chennai

Job Description:

Associate Network Engineer/Network Engineer/Network Specialist

Working at Technical Assistance Centre & Resolving network issues of Enterprise customers and

ISPs

Responsibilities:

Troubleshoot Level 1/2/3 network issues of enterprise customers and ISPs (US/CAN region)

Achieve all the defined metrics & SLA

Effective engagement with customer (written & verbal) & ensure Customer Satisfaction

Proactive involvement of Technical Leads / Management in resolving critical issues

Writing Tech documents covering best practices & Tshoot approaches for a product/issue.

Mentoring of New Hires

Optical SDH SONET DWM DWDM WDM MSP UPSR STP RSTP MSTP Transmission

Candidate Profile


Prior troubleshooting experience

Willing to work in 24*7 Support (Including Night Shifts)

Prior experience of Voice based technical support

Excellent communication (written & verbal) skills

Skills

Optical: OTN (G.709), SONET/SDH, WDM, TDM Synchronizing Principles, DCN design & WDM

Resiliency mechanisms: Control Plane, 1+1, SONET/SDH Control Plane, MSP, SNCP, BLSR, UPSR

Carrier Ethernet: Services like E-LINE, E-LAN, E-TREE, VLAN (802.1Q, QinQ, 802.1ah, 802.1ay),

Ethernet Ring Protection (G.8032), RPR, STP, RSTP, MSTP, MPLS-TP, Pseudo wire, QoS & Traffic

Engineering CFM, OAM, Y.1731, RFC 2544, Sync-E

Understanding of NMS/EMS architecture, OSS Integration

Fluent in the English language

Should be able to articulate technical issues / solutions to internal / external customers

Accountable and open to constructive feedback

Demonstrate best practices in customer facing and interpersonal communications skills

Have a working knowledge of communications with email, telephone, wireless devices, text

messaging and PC based Windows/Microsoft software applications suite (Word, Excel, etc.)

Venue Address

Aricent

No.263/3, Rajiv Gandhi Salai

(OMR), Oggiyam Thoraipakkam

Chennai Tamil Nadu 600096

Click Here To Apply

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