Fresher Hiring For Customer Service
Associate @ �American Express� in Gurgaon
About Company
Name: American Express
Website: www.americanexpress.com
Job Details
Education: Any Graduate
Experience: Fresher
Location: Gurgaon
Job Description
Customer Service Associate
Excellent
Communication Skills.
Provide
Superior Customer Experience On Calls To Consumer Card Members.
Resolve All
Customer Queries And Follow Established Procedures As Appropriate.
Provide
Alternatives And Apply Superior Service No, Call Handling Skills To Ensure Best
Possible Solutions And Fcr To Card Members.
Deliver To
The Customer, Employees And Shareholder Metrics As Per Goals.
Qualifications:
Strong
Interpersonal, Communication and Listening Skills. Must possess Excellent
Verbal Communication.
Customer
Focused, with Strong Ability to resolve Customer Issues and Effectively Address
Service No Situations.
Proven Analytical
and Problem Solving with a strong attention to Detail.
Workable
knowledge of MS Office Applications (Word, Power-point, Excel)
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