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Exp Hiring For SME @ �Amdocs" in Pune
About Company
Name: Amdocs Development Website: www.amdocs.com Job Details Education: B.E/B.Tech/MCA/M.Tech
Experience: 1-3 Years Job Location: Pune Job Description SME This job requires working in Shift(US Time zone).
Provide in depth 2nd level technical support.
Escalate bugs reports to product development.
Review new product deliverables and design specifications.
Test corrections from product development team before delivery to customers.
Provide remote diagnostics and research of reported problems.
Development and maintenance of the Amdocs Knowledge Base.
Guidance and training to new and existing customers.
Travel to customer site for on-site support and knowledge transfer, if required.
Top-Down training in relevant applications & tools.
Click Here To Apply
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