|
|
Fresher Hiring For Seller Support Associate @ "Amazon" in Bangalore
About Company
Name: Amazon Website: www.amazon.com
Job Details:
Education: Any Graduate
Experience: 0 - 4 Years
Job Location: Bangalore
Walk-in On 14th & 15th Dec 2017 Between 09:30 AM to 12:00 PM @ Bangalore
Job Description:
Seller Support Associate
The Seller Support Associate acts as the primary interface between Amazon and our 3rd party
sellers, providing phone and/or email support governed by internal service level agreements.
The Seller Support Associate will be responsible for providing timely and accurate operational
support to 3rd party Sellers on the Amazon platform.
The successful candidate has an immediate, distinct effect on the experience of customers of
Amazon, making a strong record of customer focus a high standard for the role.
A Seller Support Associate is expected to address chronic system issues, provide process
improvements, develop internal documentation, and contribute to a team environment.
Candidate Profile
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate
escalation of Sellers issues.
Maintains a positive and professional demeanor always portraying the company in a positive light
and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using
departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult
contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution,
and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends
to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments
teams as required to resolve Sellers issues and questions.
Skills
Demonstrated desire to expand skills into new areas.
Technical (Computers & Internet) savvy is required.
Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
Business acumen in areas of e-commerce and retail is advantageous.
Process improvement awareness and experience.
Enthusiasm and strong self-motivation.
Strong prioritization and time management skills, with a high degree of flexibility.
Ability to embrace constant change with flexibility and good grace.
Demonstrate appropriate sense of urgency and adaptability in response to changing business
needs.
Demonstrates effective communication, composure, and professional attitude.
Exemplary performance record, particularly with regard to quality & productivity.
Venue Address
Amazon Recruitment Centre,
Bagmane Constellation Business Park,
Ground Floor, Opp. Soul Space Arena Mall,
K.R.Puram - Marathalli Ring Road,
Mahadevapura, Bangalore 560 048.
For Future Reference.
CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS
|
Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.
|
|
