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Fresher Hiring For Multiple Positions @ "Amazon" in Indore

About Company

Name: Amazon

Website: www.amazon.com

Job Details:


Education: 12th/Any degree

Experience: 0-1 Years

Job Location: Indore

Walk-in On 26th Feb to 2nd Mar 2018 Between 10:00 AM and 03:00 PM @ Indore

Job Description:

Digital & Device Technical Support Associate, Virtual Technical Support (VTS)

Digital & Device Technical Support Associate:

An Amazon Digital & Device Technical Support Associate is a critical part of our mission to deliver

timely, accurate and professional customer service to all Amazon customers.

This vital position requires an action-oriented, flexible problem-solver who will assist customers in

expediting orders and correcting post-sales problems.

Associates communicate with customers primarily through mail, chat and phone and utilize a variety

of software tools to navigate customer accounts, research and review policies and communicate

effective solutions in a fun and fast-paced environment.

Technical Support Associate- VTS- India:


Virtual Technical Support (VTS) � It is a Work from Home model for India D2 VTS which deals with

Devices & Digital content.

VTS associates are expected to work from a home location approved by Amazon for all scheduled

hours.

It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like

environment at home location so that associates can deliver their best in terms of productivity and

quality.

Additional benefits: Transport Allowance, Sodexo meal vouchers, Night Shift Allowance, Over Time

Benefits, and Performance Incentives.

Compensation Range:

Digital & Device Technical Support Associate: 2.7 LPA to 3.15 LPA

Virtual Technical Support (VTS): Compensation Details � INR 2 L to 3.3 L

Candidate Profile

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Effective problem solving skills including decision making, time management and immediate

prioritization of tasks as assigned

Ability to approach problems logically and rationally

Action oriented and self-disciplined

Organized and detail-oriented

Ability to quickly and effectively prioritize work time in various departments to meet business need

Ability to maintain composure in highly escalated situations

Note: Candidates applied in the last 3 months, will not be considered for the role.

Venue Address

Regus DNR, Unit 301, DNR 90,

569/3, M G Road,

Indore � 452003

Note:
Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

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