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Freshers/Exp Walk-in For Customer Service Associate @ "Amazon" in Hyderabad

About Company

Name: Amazon

Website: www.amazon.in

Job Details:

Education: Any Graduate

Experience: 0 - 5 Years

Job Location: Hyderabad


Salary: Rs: 2,75,000/- to 3,80,000/-

Walk-in on 9th to 14th Jan 2017 Between 10:00 AM to 03:00 PM @ Hyderabad

Job Description:

Customer Service Associate

Demonstrates effective, clear and professional written and oral communication.

Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate

escalation of Sellers issues.

Maintains a positive and professional demeanor always portraying the company in a positive light

and effectively managing sensitive issues.

Demonstrates excellent time-management skills and the ability to work independently while using

departmental resources, policies and procedures.

Contributes to a positive team environment and proactively aids team members with difficult

contacts as needed.

Maintains acceptable performance metrics such as quality, productivity, first contact resolution,

and attendance.

Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends

 to appropriate channel including improvement suggestions.

Liaise with other departments such as Customer Service, Merchant Investigations, or Payments

teams as required to resolve Sellers issues and questions.

Documents to Carry:

Please carry resume, passport size photograph and one Original Govt ID proof for interviews.


Venue Address


Amazon Development Centre India Private Limited,

Building No: 12c, 2nd floor,

Mind Space IT Raheja Park, Hitech City, Hyderabad 500081.

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