AMADEUS INDIA: The leading provider of IT solutions to the Indian travel and tourism industry
Amadeus India Private Limited, ISO 9001:2008 certified, wholly owned by Bird Group, one of India’s largest travel conglomerates, has been a pioneer in providing a global platform to the Indian Travel industry by enabling access to state of the art travel automation technology.
Set up in 1994, Amadeus India Private Limited was established with the objective of providing IT and software services, developing software products and automated tools, for the travel trade industry including customized software products for travel agents and travel service providers. Amadeus India is registered under the Companies Act of 1956.

Executive-Technical Support

Job Description :
• Ensure daily field visits are done to the satisfaction of the client and in time with agreed SLA's.
• Taking care of Amadeus Office automations, network, systems etc by maintenance of equipments/systems.
• Ensure daily calls are logged with the firm documentation in the system and resolution of the same is done within set time frame.
• If any third party (ISP/Vendor) calls are not resolved in set timeframe then has to escalate with higher ups. He has to take help from the concern at H.O. for escalating third party calls and follow escalation matrix.
• Responsible for maintaining H/W inventory by self or through store in charge.

Desired Profile :
• CCNA & MCSE Certified.
• Graduate (B.E./ BCA)
• Should have good comprehension skills and aptitude to deliver innovative solutions.
• Ability to multi -task with excellent presentation skills.
• Presentable with good verbal and written skills in English.
• Should be fully conversant with word, excel and power point.

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