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Freshers Hiring For Support Consultant Associate @ �Allscripts" in Pune
About Company
Name: Allscripts
Website: www.allscripts.com
Job Details Education: B.E/B.Tech/MCA Experience: Freshers
Job Location: Pune Job Description
Support Consultant Associate
Handle incoming customer calls and cases for Allscripts Sunrise Application.
Provides client assistance promptly and accurately to ensure client satisfaction by using proper
departmental procedures for call control, problem resolution, reporting and escalation.
Troubleshooting at customer site if necessary.
Supplement implementation team efforts as needed.
Use product specific diagnostic tools and techniques to resolve customer issues.
Dial into customer sites to collect and analyze data in the appropriate format as a means to
troubleshooting issues
Replicate issues, document results and present issue resolution to customers.
Work with Product Development Teams to troubleshoot software.
Candidate Profile
The candidate should be B.E/B.Tech (Comp Sc or IT) or MCA or equivalent graduate fresher from a
recognized university.
Should have Application Support experience.
Good in verbal and Written communication.
Candidates have Willingness to work in Shifts.
Candidates have Exposure to SQL.
Click Here To Apply
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