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Freshers Hiring For Associate Technical Solutions Engineer @ "Akamai" in Bangalore
About Company
Name: Akamai Technologies
Website: www.akamai.com
Job Details:
Education: BE/B.Tech/MCA
Experience: Freshers
Job Location: Bangalore
Job Description:
Associate Technical Solutions Engineer
Be part of an exciting intelligent platform team with emphasis on proactive support through tools,
automation and process initiatives. � Provide mission critical support on cutting edge technologies
with some of the best industry practices.
Solve complex technical problems for elite fortune 500 customers and issues reported from the
technical staff of our customers related to Akamai�s products and Infrastructure.
Be part of a team that is equipped with state of the art streaming technology and troubleshooting
methods.
Be part of an event support team supporting marquee events like IPL, Royal British Wedding and
World Cup.
Demonstrate leadership and work independently to resolve complex technical problems, including
escalation to our product engineers as necessary.
Demonstrate Customer Orientation: You are able to understand quickly what the customer wants
and the associated technical and business impact.
Work with an English speaking, multicultural team, operating in different time zones.
Help in developing methods and best practices for delivering outstanding service.
Participate to share knowledge through creation of knowledge base articles about solved issues.
Define, coordinate, and prioritize customer feedback and convert it to ideas into engineering
requirements for future enhancements to Akamai's services, in addition you will team up with
Engineering and Product Management to implement these enhancements.
Flexible working time (important to understand customers of different cultures and nationality).
Required Skills:
Strong analytical skills and technical writing skills; excellent communicator who can disseminate
information in a clear manner to both business and technical audiences.
Must be able to resolve complex, highly technical issues; creative and able to "think-out-of-
the-box", propose and implement new Solutions for customers.
Self-motivated and capable of managing multiple priorities and commitments.
Believe that today's youth can not only come with fresh and innovative ideas but also can reshape
the team's objectives.
Like to believe in the concept, work hard and play hard.
Strong team players who enjoy working in a fast paced team atmosphere.
Click Here To Apply
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