Freshers & Exp Hiring For Associate/Senior Associate @ �Accel" in Chennai
About Company
Name: Accel Frontline Limited
Website: www.accelfrontline.com
Job Details Education: Any Graduate Experience: 0 - 1 Years
Job Location: Chennai
Job DescriptionAssociate/Senior Associate
Attend the inbound calls received from customers.
Collect the grievance/complaint query from the Customer and call back the Customer on the status
of the product and also commit a tentative date on when the product will reach the customer.
Alert the processing team on the commitment made and ask them to prioritize the call & ensure
that is closed as per committed date and time.
Escalate the calls to vendor manager in case if they are not able to convince the customer.
Key the comments in the CRM about the information given to the customer.
Candidate Profile
Should be a graduate in any stream.
Should have good communication skill.
Should be proficient in Ms- office.
Hindi speaking is an added advantage.
Good interpersonal skills.
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