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Freshers Hiring For Staff Associate @ �AT&T" in Bangalore
About Company
Name: AT&T
Website: www.att.com
Job Details Education: B.E/B.Tech/M.E/M.tech/Others
Experience: Freshers
Job Location: Bangalore Job Description
Staff Associate
To proactively manage and monitor network performance on customers network round the
clock(7x24) to meet customers' Service Level expectations.
To systematically analyse and diagnose network faults.
Conduct root cause analysis on network fault.
To effectively manage service providers and equipment vendors.
To articulate well with customer's technical and management staff on network issues
(eg. Fault reporting, statusing and escalation)
Acting as single point of contact (SPOC) to AT&T customer for problem reporting.
Taking care of incoming calls from AT&T customers, Local ISPs and counterparts of other AT&T
Centers.
Candidate Profile
The candidate should be a B.E/B.Tech/M.Tech/Other graduate from any recognized university.
The candidate should have completed CCNA course & CCNP knowledge with good concepts.
Good communication skills.
Good written communication skills.
Should to confident enough to handle/interact customers across the globe.
Click Here To Apply
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