This role
is primarily responsible for processing / verifying requests, while ensuring
that regulatory and bank requirements are met.
The individual
has to deliver positive customer experience within agreed timeframes with high
quality output i.e. Service Level Agreements (SLAs).
You will
need to ensure to provide accurate and up to date information on all enquiries.
Follow up
where necessary to meet customer needs. Provide any written concerns from
customers to supervisor/manager escalation of stakeholders' concerns
appropriately.
Understanding
changing needs of customers.
Ensure fast
and accurate data input Take initiative to identify process improvements, and
present to Team Leader Manager with the solutions and the benefits.
Seek to
understand the relevance of the team in the broader business.
The
candidate will take accountability towards all risk and compliance procedures
and controls.
Qualifications:
Incumbents
with 0 - 1 year of experience in Finance and Accounts will be ideal.
A team
player with excellent communication skills (both spoken and written) will be
ideal.
Any
Graduate/Post grad preferably in finance
This is an
opportunity to undertake a role offering exceptional opportunities for
professional development with a broad range of career paths.
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