Exp Hiring For Service Desk Analyst
@ �ANZ Banking Group� in Across India
About Company
Name: ANZ Banking Group
Website: www.anz.com
Job Details
Education: Any Degree
Experience: 1-3 years
Location: Across India
Job Description
Service Desk Analyst
Good
knowledge of systems and application
Understands
and complies with oral and written
rules/instructions/procedures.
Consistently
meet targets to ensure that calls requests are responded actioned within SLAs
Provide
ideas and participate in process improvement
initiatives
Provide
accurate and up to date information on all enquiries.
Skills, Knowledge and Experience:
Basic
Understanding of Active Directory Mail Client preferably outlook Network
Excellent
Communication skills and typing skills
Able to do
basic trouble shooting - Desktop and hardware
1-3 years
of experience in IT
Ability to
work under pressure and shifts
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