Exp Hiring For Service Desk Analyst @ �ANZ Banking Group� in Across India

About Company

Name: ANZ Banking Group

Website: www.anz.com

Job Details

Education: Any Degree

Experience: 1-3 Years

Location: Across India

Job Description

Service Desk Analyst

The role of "Global Service Desk Analyst" is to provide excellent customer service at the first point of contact for the diagnosis of faults and the provision of technical resolution of service to our customers.

The role includes raising work requests, performing password resets and network administration for PC/LAN, Microsoft Applications.

Good customer service ethics is part of this job, putting customers first and delivering operations service that continuously exceeds the customer's expectations.

The individual has to deliver positive customer experience within agreed timeframes i.e. Service Level Agreements (SLAs).

Skills, Knowldege & Experience:

Basic Understanding of Active Directory Mail Client preferably outlook Network.

Excellent Communication skills and typing skills

Able to do basic trouble shooting - Desktop and hardware

1-3 years of experience in IT

Click Here To Apply

 For Future Reference.



Click Here to Upload Your Resume on Times

Click Here to Upload Your Resume To Get More Related Jobs