Exp Hiring For Desktop Engineer @ “ADOBE” in Bangalore

About Company

Name : ADOBE SYSTEMS

Website : www.adobeindia.com

Job Details

Education : B.Tech / B.E / B.Sc / BCA / M.Tech / MCA / M.Sc

Experience : 3 to 6 years

Location : Bangalore

Job Description

Desktop & Server Support Systems Engineer

Requirements:

College degree and/or 3-5 years technical experience.

Extensive experience with Windows XP/2000.

Familiar with Microsoft Office 2003/2007 with Outlook in an Exchange environment.

Basic understanding of networking.

Proven communication skills, specifically in the areas of active listening and open questioning.

Demonstrated strong interpersonal skills: telephone, customer service, conflict management, and negotiating.

High level understanding of business functions and the ability to discern impact of end user requests and defects in IT infrastructure on the business.

Demonstrate strong analytical and problem solving skills on desktops, laptops and business applications.

Ability to use available tools to provide rapid resolutions.

Broad current knowledge of information technology products, services, and processes.

Demonstrate ability to quickly and effectively absorb and apply knowledge in a rapidly changing IT environment.

Quickly learn and accurately follow established procedures and Problem Management process.

Ability to communicate technical information in an easy to understand manner.

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