Fresher Hiring For Technical Support
@ �KENEXA� in Visakhapatnam
About Company
Name: KENEXA
Website: www.kenexa.com
Job Details
Education: Any Graduate
Experience: Fresher
Location: Visakhapatnam
Job Description
Technical Support
Provide
timely responses to client's questions and concerns over phone and/ or email.
Provide
superior customer service and training to clients.
Provide
quick problem solving including, but not limited to, fixing errors, creating
alternative methods of completing a task, correcting user errors, and
correcting system inconsistencies.
Provide
detailed and accurate cases of all client contact.
Provide
assistance to the Product Support Manager and other departments when requested.
Become
exceptionally familiar with Kenexa's products and services.
Qualifications/Required Experience:
This
individual will need to demonstrate proficiency in MS Office Software,
especially Word, Power Point, and Excel with a basic understanding of
technology.
Must have
high level of interpersonal skills as the position continually requires poise,
initiative, tact, and diplomacy.
This
individual must be able to interact and communicate with individuals at all
levels of the organization.
This work
requires continual attention to detail in meeting deadlines and understanding
priorities.
This
individual must be personally equipped to work in a fast paced environment with
a demonstrated ability to juggle multiple competing tasks and demands.
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