Freshers Hiring For Technical Support Specialist @ �TERADATA� in Hyderabad

About Company

Name: TERADATA

Website: www.teradata.com

Job Details

Education: BA/BS in Computer Science or equivalent

Experience: Freshers

Location: Hyderabad

Job Description

Technical Support Specialist

The Technical Support Specialist (TSS) works in a 7x24 high volume support center environment.

The TSS will provide the incident management along with technical/functional knowledge necessary to resolve customer�s (both internal and external) problems.

The TSS will perform troubleshooting activities, escalate problems to the appropriate party(s), and assist in communicating the solution to the customer.

 The TSS must develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools.

The TSS will be required to have both strong technical and interpersonal skills.

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