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Fresher & Exp Walk-in For Technical Support @ “Macrofix” in Hyderabad

About Company

Name : Macrofix Technical Services

Website : www.macrofix.com

Job Details

Education : B.E / B.Tech / MCA

Experience : 0 to 2 years

Location : Hyderabad

Walk-in On 5th & 6th Oct 2012 Between 11.30am to 5 pm @ Hyderabad

Job Description

Technical Support Executive (voice)

Education:

Bachelor’s degree from a three-year college or university

Bachelor’s degree in Engineering from non-premier colleges

Diploma / Post Graduate / BE

Technical Skills:

Basic knowledge of Computers and Laptops including Apple machines

Basic knowledge of operating systems –Win 98, Me, 2000, XP, vista, windows2007

Good working knowledge of the Internet

Advance troubleshooting skills includes

Peripherals like Printers, Scanners and Multifunction Devices

Verbal and Written Skills:

Speech clarity, voice clarity, good pronunciation and should NOT have a MTI (Mother Tongue Influence)

Good spoken as well as written Grammar (Conversation Flow and sentence construction)

Reading, comprehension and responding skills based on the International Language Proficiency Rating System

Behavioral skills:

Strong customer service skills: empathy, listening, enthusiastic, patience, reasoning, problem-solving skills

Willing to learn and flexible to changes

Aptitude and ability to grasp

Team player

Confident and should have a positive attitude

Willingness to work for at least one year duration with the organization

Environmental, Physical and Other Requirements:

Willing to work in shifts, rotating as schedule requires

The weekly offs may not fall on the weekend

The candidate should be willing to work on public holidays/festivals if scheduled/ required will get extra pay.

A workday has pre-scheduled break timings.

The job requires strict adherence to schedules

Responsibilities:

Assisting the US Customers and Troubleshooting their Computer Related issues by taking Remote Access Control

Technical Support Executive

Contact Details

Telephone : 040- 30177468,9030113414

Walk-in Address

MACROFIX TECHNICAL SERVICES PRIVATE LIMITED,

Flat: 508, 5th Floor,

Saptagiri Towers,

Landmark: Pantaloons Building,

Begumpet

Hyderabad -500016

 For Future Reference.



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