Fresher & Exp Walk-in For Technical
Support @ “Macrofix” in Hyderabad
About Company
Name : Macrofix Technical Services
Website : www.macrofix.com
Job Details
Education : B.E / B.Tech / MCA
Experience : 0 to 2 years
Location : Hyderabad
Walk-in On 5th & 6th Oct 2012 Between
11.30am to 5 pm @ Hyderabad
Job Description
Technical Support Executive (voice)
Education:
Bachelor’s
degree from a three-year college or university
Bachelor’s
degree in Engineering from non-premier colleges
Diploma /
Post Graduate / BE
Technical Skills:
Basic
knowledge of Computers and Laptops including Apple machines
Basic
knowledge of operating systems –Win 98, Me, 2000, XP, vista, windows2007
Good
working knowledge of the Internet
Advance
troubleshooting skills includes
Peripherals
like Printers, Scanners and Multifunction Devices
Verbal and Written Skills:
Speech
clarity, voice clarity, good pronunciation and should NOT have a MTI (Mother
Tongue Influence)
Good spoken
as well as written Grammar (Conversation Flow and sentence construction)
Reading,
comprehension and responding skills based on the International Language
Proficiency Rating System
Behavioral skills:
Strong
customer service skills: empathy, listening, enthusiastic, patience, reasoning,
problem-solving skills
Willing to
learn and flexible to changes
Aptitude
and ability to grasp
Team player
Confident
and should have a positive attitude
Willingness
to work for at least one year duration with the organization
Environmental, Physical and Other
Requirements:
Willing to
work in shifts, rotating as schedule requires
The weekly
offs may not fall on the weekend
The
candidate should be willing to work on public holidays/festivals if scheduled/ required
will get extra pay.
A workday
has pre-scheduled break timings.
The job
requires strict adherence to schedules
Responsibilities:
Assisting
the US Customers and Troubleshooting their Computer Related issues by taking
Remote Access Control
Technical
Support Executive
Contact Details
Telephone : 040- 30177468,9030113414
Walk-in Address
MACROFIX TECHNICAL SERVICES PRIVATE
LIMITED,
Flat: 508, 5th Floor,
Saptagiri Towers,
Landmark: Pantaloons Building,
Begumpet
Hyderabad -500016
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