Fresher Hiring For Technical
Support Specialist @ “KENEXA” in Visakhapatnam
About Company
Name : KENEXA
Website : www.kenexa.com
Job Details
Education : Any Graduate / PG
Experience : Fresher
Location : Visakhapatnam
Job Description
We are looking for fresh graduates/under graduates with
zero work experience.
This position is for providing technical and
non-technical support for Kenexa’s web-based applications to our clients
worldwide.
Essential
Duties/Responsibilities:
1. Provide timely responses to client's questions and
concerns over phone and/ or email.
2. Provide superior customer service and training to
clients.
3. Provide quick problem solving including, but not
limited to, fixing errors, creating alternative methods of completing a task,
correcting user errors, and correcting system inconsistencies.
4. Provide detailed and accurate cases of all client
contact.
5. Provide assistance to the Product Support Manager
and other departments when requested.
6. Become exceptionally familiar with Kenexa's products
and services
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