Fresher Hiring For Tech & Non
Tech Support @ “KANEXA” in Vizag
About Company
Name : KANEXA
Website : www.kanexa.com
Job Details
Education : Any Graduate / Under Graduate
Experience : Fresher
Location : Vizag
Job Description
We are
looking for fresh graduates/under graduates with zero work experience.
This
position is for providing technical and non-technical support for Kenexa’s
web-based applications to our clients worldwide.
Essential Duties/Responsibilities:
Provide
timely responses to client's questions and concerns over phone and/ or email.
Provide
superior customer service and training to clients.
Provide
quick problem solving including, but not limited to, fixing errors, creating
alternative methods of completing a task, correcting user errors, and
correcting system inconsistencies.
Provide
detailed and accurate cases of all client contact.
Provide
assistance to the Product Support Manager and other departments when requested.
Become
exceptionally familiar with Kenexa's products and services
Qualifications/Required Experience:
This
individual will need to demonstrate proficiency in MS Office Software,
especially Word, Power Point, and Excel with a basic understanding of
technology.
Must have
high level of interpersonal skills as the position continually requires poise,
initiative, tact, and diplomacy.
This
individual must be able to interact and communicate with individuals at all
levels of the organization. This work
requires continual attention to detail in meeting deadlines and understanding
priorities.
This
individual must be personally equipped to work in a fast paced environment with
a demonstrated ability to juggle multiple competing tasks and demands.
Must be a
self-starter and able to take initiative. A high level of urgency is critical
for success.
Should be
willing to work in any shift per the business requirement.
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