Fresher Hiring For Technical Support Associate @ �IBM� in Bangalore, Hyderabad

About Company

Name: IBM

Website: www.ibm.com

Job Details

Education: Bachelor's Degree/ Diploma

Experience: Fresher

Location: Bangalore, Hyderabad

Job Description

Technical Support Associate

Ability to identify basic hardware parts and aware of basic hardware concepts .

User level familiarity with at least one e-mail client - Outlook, Notes etc.

Skilled in commercially standard software applications and major desktop operating systems.

Awareness of basic networking concepts and technologies.

Questioning skills /probing skills, as relevant to the issue and level of the caller.

Working in shifts is a mandate.

Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. 

Shifts will 24x7 in nature and can vary depending on geographies supported.

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