Fresher & Exp Walk-in For IT
Helpdesk @ �IBM� in Hyderabad
About Company
Name: IBM
Website: www.ibm.com
Job Details
Education: Any Graduate/PG
Experience: 0-5 Years
Location: Hyderabad
Walk-in On 11th,12th & 13th Apr 2013 Between 10:00 AM to 4:00 PM
@ Hyderabad
Job Description
IT Helpdesk - Technical Service
representative (100% voice process)
Providing
Voice support to IBM Internal End Users and External Commercial Account End
Users across North America, EMEA & AP. The job will require you to handle
inbound calls / emails / chats regarding technical issues for end users.
Remote
Infrastructure support delivery.
perform
problem cause analysis .
Resolve
routine customer problem.
Mandatory Skills:
Understanding
of operating systems, Windows 2000/NT/XP configuration options and
troubleshooting.
Browser
Support - Internet Explorer.
Strong
computer skills required.
Proficient
in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet,
LAN/WAN.
Mandatory Documents: (IMPORTANT: All these documents are
mandatory and you will not be able to take up the interview without these
documents.)
Hard copy
of the interview invite (this email)
Hard copy
of the resume
Photocopy
of current organization offer letter
Photocopy
of previous organizations reliving letter
Photocopy
of second previous organizations reliving letter if the current or recent
organizations experience is less than one year.
Photocopy
of latest 3 months pay slips
One
passport size Photograph
Valid Govt
Approved ID Proof and Photocopy of the same for submission (Both the original
and photocopy must be carried). This could be your Passport OR PAN card OR
Driving license or Voter ID.
All
semesters / year mark sheets
Degree
certificate (If 2011 or 2012 passed out provisional certificate will be
considered)
Number of
positions: Open
CTC: Will
be disclosed to the selected candidates by the manager
Walk-in Address
IBM India Pvt. Ltd,
Wing A Building No 3, Raheja Mind
Space,
Hitech City, Apiic Software layout,
Madhapur, Hyderabad - 500081.
For Future Reference.
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