Freshers/Exp Hiring For Customer Service Executive @ “HDFC" in Bangalore
Name: HDFC Bank Limited
Education: Any Graduate
Experience: 0 - 3 years
Job Location: Bangalore
Customer Service Executive
To be the first point contact with the customer in the branch.
Provide customer service and product information
Distributing Product information, Deliverables Custodian
Balance Enquiries for walk-in customers, Brief transaction query
Balance Confirmation Certificates
Obtain referrals from walk-in customers for Current account & Saving account and Demat
Cross sell of direct banking channels to walk-in customers to deepen relationships
Account Opening Current account & Saving account/FD
Collection of Foreign Currency Cheques, Report Generation & filing
acquisition through sales to walk in customers, referrals from walk-ins
for Current account & Saving account and Demat accounts.
Deepening of existing Current account & saving account relationships.
Cross-Sell all products & services
Generation of referrals from internal database, Stop payment
Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts
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