Fresher & Exp Walk-in For Customer
Support Executive @ “HCL” in Noida
About Company
Name : HCL Info Systems
Website : www.hclinfosystems.com
Job Details
Education : Any Graduate
Experience : 0 to 1 years
Location : Noida
Walk-in On 15th , 16th, 17th Oct
2012 Between 9.00 AM to 1.00 PM @ Noida
Job Description
Responsible
for handling the issues from the customer.
Take
inbound based voice calls.
Resolve the
issues and provide trouble ticket to the customer.
Make
entries in the CRM regarding the issue and the resolution offered.
Update the
CRM on a daily basis.
Escalate/
transfer the call to L2 Handling in case of further assistance is required for
closing the issue.
Skills:
Excellent
Communication Skills with an ability to convince.
Effectively
introduce products & services
Understand
customer tones & be deft in handling customer queries
Problem
solving skills
It's a Call
Centre profile
Work
Timings: 24*7
Qualifications:
Graduate/Undergraduate
Experience
: 0-1 yr in any industry preferably in Call Centre
Salary will
be between 8k-9k per month.
Contact Details
Email Address : [email protected]
Walk-in Address
HCL Infosystems Limited
D-233, Sector 63,
Noida
For Future Reference.
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